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How To Complain |
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On Sunlight Radio, we strive to be challenging, informative and entertaining. We don't always get it right. |
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If you've heard something you're not happy with or feel that something isn't what you expect of us, we'd appreciate your comments. They will be considered by Programme Director. |
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Drop us a note below and we'll look into the issue you raise. If you leave your contact details, we can then get back to you if appropriate. Rest assured, we won't use those details for any other purpose. |
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Alternatively, should you wish to speak to someone, please call 08707772418, during office hours. |
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Streaming Complaint |
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If you are having a problem with streaming please fill in the form below and we will try and help you with your query, please add as much detail as possible. |
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Alternatively, you can contact OFCOM, www.ofcom.org.uk. if you are not happy with the manner we handled you complains. |
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How to Complain |
Planned systems maintenance |
We're here to help |
How this section works |
Online is quick and effective |
Important note about Data Protection |
| How to Complain |
| Planned systems maintenance |
| Ofcom is undertaking systems maintenance on the Online Complaints system during the Christmas period. If you experience difficulties submitting a complaint please try again later. We
apologies for any inconvenience caused. |
| We're here to help |
| If you're a consumer, viewer or listener and you want to complain to Ofcom, this section of our website will give you a step-by-step guide to help you tell us about your concerns.
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| If you work for a business and wish to submit a competition complaint or ask for Ofcom's help in a business dispute with another company, please do not use this section of the website. Instead, please follow our
guidelines on complaints and disputes to contact Ofcom's Competition Group
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| How this section works |
| Please select the option from the list opposite which best matches your particular concern. If you've made a mistake, you can go back at any time by pressing one of the numbered Step buttons at the top of the screen, or by using your browser's back button. |
| Online is quick and effective |
| We've tried to make it as simple as possible to give us information online. Every online form sent to us via the website is read in full and considered for further investigation, if required. |
| We can also deal with complaints by phone between 0900 and 1730, Monday to Friday. For most people it is faster and easier to complain using the online forms in this section of the website. But if you'd prefer to call us, the number for the Ofcom Contact Centre is 020 7981 3040. Our fax number is 020 7981 3334. If you are deaf or speech-impaired, you can use the
Text phone number 020 7981 3043 to contact us. Please note that this number only works with special equipment used by people who are deaf or hard of hearing.
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| Important note about Data Protection |
| Ofcom complies with the Data Protection Act. If you are making a complaint Ofcom may pass on your details, as appropriate, for the purposes of dealing with your complaint. |
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